Payment Policy

Last updated: May 23, 2026

Accepted Payment Methods

Venus et Fleur accepts the following forms of payment for all orders placed through our website:

  • Visa
  • MasterCard
  • PayPal

We do not accept American Express, Discover, Diners Club, JCB, Apple Pay, Google Pay, Venmo, Cash App, bank transfers, personal checks, money orders, cash, or any other payment method not explicitly listed above.

Payment Processing

Payment is processed at the time your order is placed. Your payment method will be authorized immediately upon order submission. If we are unable to fulfill your order for any reason (including out-of-stock items or pricing errors), we will issue a full refund to your original payment method in accordance with our Return & Refund Policy.

Billing Information

You agree to provide current, complete, and accurate billing information for all purchases made through our Site. You agree to promptly update your account and other information, including your email address and credit card expiration dates, so that we can complete your transactions and contact you as needed.

Payment Security

We take the security of your payment information seriously. All payment transactions are processed through secure, PCI-compliant payment gateways. Our Site uses SSL (Secure Sockets Layer) encryption technology to protect your payment information during transmission. Your full credit card information is never stored on our servers.

Currency

All prices listed on our Site are in U.S. Dollars (USD). All transactions are processed in U.S. Dollars. Your financial institution may apply a currency conversion fee if your account is denominated in a currency other than USD. We are not responsible for any such fees.

PayPal Payments

If you choose to pay via PayPal, you will be redirected to the PayPal website to complete your transaction. PayPal’s terms of service and privacy policy apply to your payment. We do not receive or store your PayPal login credentials.

Order Authorization

Placing an order authorizes us to charge your selected payment method for the total order amount, including any applicable taxes. By submitting your payment information, you represent and warrant that you are authorized to use the designated payment method.

Failed Payments

If a payment attempt is declined by your financial institution or payment provider, your order will not be processed. You will be notified of the payment failure and may attempt to place your order again using a different payment method or by contacting your financial institution.

Disputed Charges

If you believe there is an error with a charge on your payment method, please contact us immediately at info@venusetflleurs.com so we can assist you. Unauthorized chargebacks may result in suspension of your ability to make future purchases from our Site.

Questions About Payments

If you have any questions about our payment policy or encounter any issues while completing a payment, please contact us at:

  • Email: info@venusetflleurs.com
  • Phone: +1 207-770-2702
  • Hours: Monday – Friday, 9:00 AM – 6:00 PM (Central Time)